UPDATE
December 21st, 2020
Ontario announces province-wide shutdown; regulated health care professionals remain open
This afternoon, the Government of Ontario announced a province-wide lockdown, which will go into effect as of Saturday, December 26, 2020 at 12:01 a.m.
There are no changes to rules around regulated health care professionals. Regulated health care professionals are permitted to remain open during the lockdown.
IMPORTANT BULLETIN
May 26th, 2020
Ministry of Health removes restrictions on Regulated Health Professions
This directive states that the restriction/limitation to Emergency and/or Urgent care has been Lifted.
We can now resume services for BOTH essential and preventative-care conditions.
So, if you have had a new injury or a flare-up of an old injury and it is affecting your daily functioning or if you just want to get back to being healthy again, we are happy to help you out.
We have truly missed you and are eagerly looking forward to serving you again. Let me re-assure you that we have been working for the last couple weeks with various Doctors, Public health officials and Clinics and have developed protocols and guidelines necessary for your continued health and safety.
Here are some of the things that will be different when you come back:
- If you or anyone you have been in contact with, have cold or flu-like symptoms, please reschedule your appointment for 14 days later.
- The Front Door will remain locked at all times and will be opened by a member of our staff to let people in and out. This is to preserve appropriate social distancing and correct numbers within the clinic. PLEASE come on time for your appointments or you may not be able to be seen and there will be a Missed appointment charge.
- We are currently UNABLE to see Walk-in patients. All bookings must be made by telephone ONLY.
- We ask you to attend your treatment ALONE. Have family members wait for you outside/in the car, rather than in the reception area. If you require assistance please let us know, we would be happy to help.
- Prior to your appointment time, Please remain OUTSIDE the clinic (there will be distance indicators on the sidewalk), until you are called in for your appointment by a member of our staff.
- Personal masks are needed for ALL patients. If you do not have a mask, CALL the clinic to discuss with your practitioner. We have a small supply of non-surgical masks (available for purchase, at cost) available for patients, but please try and bring your own
- We will check your temperature with a digital thermometer before entry
- Hand sanitizer will be available at the entry-way. Please disinfect your hands before going further
- Your shoes (underside) will be sprayed with liquid sanitizer before proceeding to the treatment room
- The patient treatment areas will closed off to access by anyone between visits. They will be disinfected between each patient visit. This includes ALL surfaces, door handles, chairs etc.
- We will do our best to ensure that patients will not be arriving and leaving at the same time. Appointments will be staggered and have longer times in-between to allow for cleaning. This means that bookings will be limited as there will be fewer appointment times available
- We will have a 2m distancing space, when waiting to pay for treatments
- Payments to be contact-less and receipts will be emailed to patients
- We have a large plexi-glass barrier in place to prevent any cross-contamination between reception staff and patients.
- All magazines and toys have been removed from the reception area.
- Each patient will have their OWN set of electrode pads for the IFC machine. OUR cost is $10 per set and they will be made available to you at cost. If there is any issue with electrodes breaking, the clinic will cover that expense.
- The gym area will be partitioned into 2, ensuring social distancing.
- The patient washroom will be available for use, but ONLY with permission from staff. We need to monitor and disinfect before and after each use. Please do NOT use without our knowledge, for your own safety and the safety of others.
Clinic Hours*
- Weekdays: 9am to 1pm, 3pm to 7:30pm
- Saturday: 9am to 1pm
*Hours will increase as Public Health rules allow
We have acquired adequate amounts of PPE for the clinic staff. Please be assured that it will be changed regularly and as necessary.
We apologize for any inconvenience.
If you have any questions, concerns or comments please do not hesitate to contact us.